Policies and Disclaimers
Carbotech™ Performance Brakes AX™ and XP™ products are for use ONLY IN HIGH PERFORMANCE AND MOTORSPORT EVENTS. Motorsport is dangerous. No warrant or representation is made as to this product’s ability to protect the user from injury or death. The user assumes that risk. Carbotech recommends that the user take all necessary safety precautions at all times.
Carbotech 1521™ compound products are for STREET USE ONLY.
CARBOTECH DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OTHER THAN THOSE WARRANTIES IMPLIED BY AND INCAPABLE OF EXCLUSION, RESTRICTION OR MODIFICATION UNDER APPLICABLE LAW CARBOTECH IS NOT LIABLE FOR PROPERTY DAMAGE, PERSONAL INJURY, LOSS OF USE, INTERRUPTION OF BUSINESS, LOST PROFITS, OR OTHER CONSEQUENTIAL, PUNITIVE OR SPECIAL DAMAGES, HOWEVER CAUSED, WHETHER FOR BREACH OF WARRANTY, CONTRACT, TORT INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, OTHER THAN THOSE DAMAGES THAT ARE INCAPABLE OF LIMITATION, EXCLUSION OR RESTRICTION UNDER APPLICABLE LAW.
THIS AGREEMENT GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.
Some pad shapes may require a non-refundable core charge. Contact us (or your dealer) to see if your application requires a non-refundable core charge.
Prices, shipping and handling rates are subject to change without notice. Current prices supersede all previous prices. Carbotech reserves the right to correct any errors, inaccuracies or omissions and to change and update information at any time without prior notice (including after you have submitted your order). Such errors, inaccuracies or omissions may relate to product description, pricing and availability.* ** *All orders are FOB place of shipment. We prepay and add shipping charges to your invoice. All orders are processed assuming they will be shipped complete. Backorders do occur and are shipped as available. Unless another method is requested, we ship your order using the most efficient method. Some items and delivery addresses require that a specific carrier be used. The risk of loss and title for all items pass to you upon delivery to the carrier. Carbotech is not responsible or liable for any damage or loss arising from shipment.***
You may return most new and uninstalled products within one month after the date they are shipped to you. To return products you must follow Carbotech’s return procedures, including obtaining a return merchandise authorization (RMA) and returning products within one month after you receive an RMA. Carbotech has the right to refuse any return of used or installed product. Carbotech will not accept for return any products you purchased from a reseller.
Carbotech will refund the original purchase price of products, and related sales taxes. Except when Carbotech shipped incorrectly, SHIPPING & HANDLING, DELIVERY AND SIMILAR FEES (including related sales taxes) ARE NOT REFUNDABLE. YOU ARE RESPONSIBLE FOR PRODUCTS UNTIL CARBOTECH RECEIVES THEM. YOU WILL BE CHARGED A 20% RESTOCKING FEE TO RETURN PRODUCTS. THIS RETURN POLICY IS NOT A WARRANTY. Additional restrictions may apply.
Your trust and confidence are our highest priority
Use and functionality of site
www.ctbrakes.com is not an e-commerce site. The site uses certain e-commerce functionality to help you identify and store information on parts you may wish to purchase. However, no transactions are completed through the site. A Carbotech representative will receive notification if you submit a request for parts through the site. A Carbotech representative will then contact you to verify the details of your order and collect payment information. No credit information is collected by this website.
Privacy of user information
We collect only the pertinent information necessary to serve you better as a customer. Only Carbotech employees will have access to your information collected through our website.
Use and safe keeping of your information
Your name and address information are used solely to process orders and to send subscribers our e-newsletters, unless you choose to opt out from receiving newsletters. Without your consent, this information will NEVER be sold, given, rented or traded to others.
We may correct or supplement your address information with standardized postal representation in order to ensure that your orders are delivered. We do this to ensure that our customers receive their orders, and also to avoid unnecessary freight costs associated with purchases.
Updating your personal information
After completing a personal account registration on www.ctbrakes.com, you may view account-related items such as your on-line Order History. You will also be able to correct/update your personal information (such as Billing Address and Shipping Address) by selecting “Sign In” at top of the web page, logging into the site and going to the “Order History” page and clicking on “Customer Account Details”. Upon updating your information, click the “Save Changes” button at the bottom of the form. The changes you make will be reflected in our databases instantly. Please contact us via email at firstname.lastname@example.org if you would like to be removed from our mailing list or to have your online account cancelled for any reason.
From time to time, we may send out email messages alerting you that products are available, to remind you about providing feedback, or for promotional offers. In addition, you will receive communication from us 1) if you contact us for a particular reason, 2) to process your online order information, or 3) for other administrative purposes. Administrative e-mails will not contain promotional materials. If you choose to receive our e-newsletters, they will contain promotional materials. You may always opt out.
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order, or legal process served on our site.
Third-party web beacons
We may use third-party web beacons from Google or Yahoo! to help analyze where visitors go and what they do while visiting our website. This data helps us to determine what content our web visitors find most appealing so that we can maximize your enjoyment of the site. Log files are not tied to personally identifiable information.
Links to other sites